We offer a 14 day exchange policy if the item you received was either: Damaged or The incorrect item. To qualify for an exchange you must notify us of the defect within 7 days of receiving the item. We will respond with information on how to send your item back. No refunds permitted. We must receive your item within 20 days of its original shipment from us to you. If the item appears to have been tampered with by the customer, or the CD enclosure has been opened, we reserve the right to deny a return for exchange. Please contact us immediatly if there is any problem with your order.
We ship to: US, Canada, Australia, and the United Kingdom. Inquire for shipping costs to other countries. We ship via UPS 2 Day, UPS Overnight, USPS Priority, and UPS Ground International. Items normally ship within 96 hours of receipt of your full payment. In the event of a backorder, you will be notified that your order will be held until we have restocked. Thank you for your cooperation.
Your first point of any contact should be by messaging thru your e-bay account. We try to respond to all inquiries within 24 hours. Phone: 516-302-1203 (M-F) 9:00am - 3:00pm ET We do not answer calls or emails on weekends.
E-mail: firstname.lastname@example.org .
Find us on the internet: www.cnc-books.com, www.cncbookstore.com, www.nydistributing.com, cnc-books.ecrater.com , www.cnc-books.info, and www.computer-numerical-control.info